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Read Emails Cautiously
Even if you think Ameris Bank is sending you an email, it’s still best to proceed with caution.
- Know the facts. Ameris Bank will not send unsolicited emails or text messages asking for account or other confidential information.
- Don’t click. Even if you think you received an email that appears to be from Ameris Bank, it’s best to go directly to online banking and access your account, rather than clicking on the link in the email.
- Visit our resources. Read more about spotting phishing emails.
Protect Your Passwords
Passwords are designed to protect our information, so make sure you keep them secure.
- Do not share your account or login information with anyone. Ameris Bank will never call or send unsolicited emails or text messages asking for account or other confidential information, such as a password. If you receive communication that appears to be from Ameris Bank asking for confidential information, contact our Customer Service Center at 866-616-6020 immediately.
- Use strong, complex passwords. Passwords should contain a mix of alphanumeric characters and uppercase and lowercase letters. Avoid obvious passwords or PINs that include your zip code, birth date or Social Security number, and don't use the same password for every account. Watch our video to learn more about creating strong passwords.
- Change your passwords frequently. We recommend every 30 to 60 days to better protect your online accounts from hackers.
Only Use Secure Wireless Connections
You can connect to wireless networks from almost anywhere. While this is certainly convenient, it is not always safe.
- Secure your home internet connection. Always protect your home wireless network with a complex password.
- Avoid public, unsecured Wi-Fi hotspots. Set your phone so it does not automatically connect to a wireless network. This will prevent you from accidentally exposing private information on an unsecured network.
Update All Software
- Check your settings. Check for new updates on your phone, laptop and web browsers.
- Turn on automatic updates. This ensures you receive the latest security patches immediately.
Safely Shop Online
- Look for the “s.” Verify that the web address you are using begins with "https."
- Look for a padlock. Check to see if a tiny, locked padlock symbol appears next to the URL.
- Don't save your payment information. Storing credit card information online can increase the risk that your card information will be stolen.
- Check online reviews. Before making a purchase on a new site, search the name of the company and read the reviews to make sure the retailer is a legitimate operation.