What You Should Know
WORKING WITH SERVICE PROVIDERS TO OBTAIN YOUR FEEDBACK
In an effort to best understand the needs of our customers, Ameris Bank may contract with third party service providers to deliver analytics and survey services. Ameris Bank will only provide our third party service providers with information necessary to conduct the analytical and survey services, and will not share personal identifiable information. We take your privacy seriously, and our contracts with third party service providers require that they maintain your information, and the information you share through survey responses, with the same high level of confidentiality with which Ameris Bank maintains your information.
Please know that Ameris Bank and Ameris Bank’s third party service providers will never call, text or email you asking you to provide confidential or personal identifiable information, such as date of birth, social security number, tax identification number, account and loan number, debit card number and electronic banking credentials. We will only attempt to collect information and feedback that is reasonably necessary to fulfill the identified purpose, understanding that it is always your choice to provide us with information and feedback.
To enhance the overall customer experience, Ameris Bank may share information we obtain through survey services with companies that provide support services to us or help us market our products and services.
WHAT DOES AMERIS BANK DO WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- account balances and payment history
- credit history and transaction history
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Ameris Bank chooses to share; and whether you can limit this sharing.
|Reasons we can share your personal information||Does Ameris Bank Share?||Can you limit this sharing?|
|For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus||Yes||No|
|For our marketing purposes - to offer our products and services to you||Yes||No|
|For joint marketing with other financial companies||Yes||No|
|For our affiliates' everyday business purposes - information about your transactions and experiences||No||We don't share.|
|For our affiliates' everyday business purposes - information about your creditworthiness||No||We don't share.|
|For our affiliates to market to you||No||We don't share.|
|For nonaffiliates to market to you||Yes||Yes|
WHAT WE DO
HOW DOES AMERIS BANK PROTECT MY PERSONAL INFORMATION?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. For more information, visit amerisbank.com.
HOW DOES AMERIS BANK COLLECT MY PERSONAL INFORMATION?
We collect your personal information, for example, when you
- open an account or deposit money
- pay your bills or apply for a loan
- use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
WHY CAN’T I LIMIT ALL SHARING?
Federal law gives you the right to limit only:
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Ameris Bank does not share with our affiliates.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Ameris Bank does not share with nonaffiliates so they can market to you
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include credit card companies, securities broker-dealers and insurance companies.
OTHER IMPORTANT INFORMATION
We do not solicit via telephone numbers listed on the state or federal Do Not Call lists, unless the law allows. Consumers who ask not to receive telephone solicitations from Ameris Bank will be placed on the Ameris Bank Do Not Call list and will not be called in any future campaigns. If you communicate with us by telephone, we may monitor or record the call.
Call 866.616.6020 or go to amerisbank.com.